Privacy Policy

1. Who we are

Shenzhen Renjia Technology Co., Ltd. is the controller of the personal information described in this policy. Our address is No. 2-1, Baigehu South 1st Lane, Longhua District, Shenzhen, Guangdong, China.

2. Information we collect

We may collect the following categories of information:

• Inquiry information: your name, business email, phone number, company, country or region, product interest and the project details you submit.
• Communications: messages and files you later send by email, WhatsApp or another agreed channel.
• Technical and usage data: pages viewed, approximate location, device and browser information, referral source and interaction data when you consent to analytics.
• Security data: IP address and request information used temporarily to prevent spam, abuse and excessive submissions.

Please do not submit sensitive personal information or confidential product information that is not needed for an initial review.

3. How and why we use information

We use personal information to:

• review and respond to requests for quotations, samples and manufacturing support;
• communicate about design, tooling, compliance, production, delivery and related services;
• operate, secure and improve our website and inquiry process;
• measure website performance when analytics consent has been given; and
• meet legal, tax, recordkeeping and dispute-resolution obligations.

Depending on where you are located, our legal bases may include taking steps at your request before entering a contract, performing a contract, our legitimate interests in operating and protecting our B2B services, compliance with legal obligations, and your consent for optional analytics.

4. Service providers and international transfers

We do not sell your personal information. We share it only where needed with staff and service providers that support website hosting, email and form delivery, analytics, IT security, customer communications and professional advice. The website currently uses FormSubmit to deliver inquiry form submissions and, only with your consent, Google Analytics 4 to measure website usage.

Because we operate from China and use international service providers, information may be processed outside your country or region. Where required, we use appropriate contractual or other safeguards for these transfers.

5. Retention and security

We retain inquiry and business correspondence only as long as reasonably needed for the project, follow-up, legal obligations and dispute handling. Unless a longer period is required for an active business relationship or by law, we generally aim to delete or anonymize inactive inquiry records within 24 months of the last meaningful interaction.

We use reasonable administrative and technical safeguards, including server-side validation, anti-spam controls and access restrictions. No internet transmission or storage system can be guaranteed to be completely secure.

6. Cookies, local storage and analytics

Essential local storage remembers your language and analytics preference. If you accept analytics, Google Analytics 4 may set cookies such as _ga and _ga_* and process usage data to produce aggregated reports. We keep advertising storage and personalized advertising disabled in our Google consent settings.

You can decline analytics when first asked or change your choice at any time. Withdrawing consent stops future analytics collection from this site; it does not affect processing that occurred before withdrawal.

7. Your privacy rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to complain to your local data protection authority.

To make a request, email us using the address below. We may need to verify your identity and may retain limited information where required by law or to protect legal claims.

8. Children and external websites

Our website and services are intended for business users and are not directed to children. Links to external services, including WhatsApp and OpenStreetMap, are governed by those providers' own privacy terms.

9. Changes to this policy

We may update this policy when our services, providers or legal obligations change. The latest version will remain on this page with a revised effective date.